At Kalo, we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles.
1. Information We Collect
When you make a purchase or attempt to make a purchase through our website, we collect personal information necessary to fulfill your order. This includes your name, billing address, shipping address, email address, and phone number.
2. Cookies and Tracking
Our website uses essential cookies to ensure the store functions correctly. These cookies are strictly used to remember what items you have placed in your shopping cart as you browse, and to allow our payment gateway to detect and prevent fraudulent transactions.
3. How We Use Your Information
We collect your personal information for the sole purpose of processing your transactions, fulfilling your orders, and communicating with you regarding your purchase. We will only retain your data for as long as necessary to fulfill these original purposes and to comply with our legal obligations.
4. Sharing with Third Parties
We absolutely do not sell, rent, or trade your personal information to outside marketers. We only share your data with trusted, directly related third parties who are strictly necessary to process and deliver your order. These trusted partners are:
- Stripe: To securely process your credit card payments (we do not store your full credit card details on our servers).
- Australia Post: To generate shipping labels and deliver your physical items.
5. Marketing and Advertising
We will never send you promotional emails, newsletters, or advertising materials unless you have specifically opted in and given us your explicit consent to do so. If you do choose to join our mailing list, you have the right to unsubscribe or opt out at any time.
6. Data Security
We take all reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.
7. Access and Correction
Under Australian law, you have the right to request access to the personal information we hold about you, and to ask us to correct it if you believe it is inaccurate or out of date.
If you have any questions about this policy or wish to access your data, please contact us at reubec10@gmail.com.